Privacy Policy

Private Data We Receive And Collect

towXchange, Inc. ("towXchange", "we", "us", "our") is committed to respecting your privacy and thus provide appropriate protection and management of any personally identifiable information you share with us, or any Company related information our customers may enter into our applications. towXchange has created this Privacy Policy so that you can understand our handling of your personal and company information submitted through our website and associated applications. We may at times post changes to our Privacy Policy. To contact towXchange about privacy issues, please use the contact form.

Information We Collect through our Website

We do not purposefully collect any personally identifiable information about visitors (such as your name, address, email address, or telephone number).

We may, however, transmit limited non-personally identifiable information, such as your IP address, type of browser and operating system. We may also set a "cookie" on your computer that uniquely identifies your browser. We use cookies to improve the quality of our service and to better understand how visitors interact with us.

If you wish to control how and whether cookies will be accepted by your browser, you should refer to the documentation accompanying your browser.

Information Provided by You

Information is sometimes submitted to us by visitors who use the TowXchange website(s) / web based applications and/or create accounts through our website. These web based applications may store various types of data including usernames, email addresses, etc. as well as your associated customer access to applications provided to your employer (Our Customer). This data is confidential and is in no way shared outside of our organization or sold to any third parties.

How We Use the Information We Collect

The limited, non-personal information we collect through our website is used primarily to improve the quality of our website. For example, we may collect your browser type in order to customize content for that browser. If you create an account on our website we may collect basic information about you (such as your name, address, email address, etc). This information is used to provide enhanced services to you. For example, we may use your account to store your language preference.

Other uses of Information We Collect

We respect the privacy of our users and will not disclose or distribute specific personal or customer identifiable information we collect to any third party. We may make information available to other divisions of TowXchange, Inc. or may aggregate data to create statistics or summary data. In the event statistics or summary data is made available, this data in no way personally identifies our users / customers or the products they use.

How we Protect the Information We Collect

We take many precautions to safeguard your personal information against loss, theft, misuse, unauthorized access, disclosure, alteration, and / or destruction. TowXchange uses Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. This protects the confidentiality of your personal information while it is transmitted over the Internet. We take various other precautions to protect your information, including but not limited to, strong password policies, physical security into our data centers, database encryption, and encrypted backups.


Give us a ring

Toll Free: 866-800-8677
Local: 423-664-1300
Mon - Fri, 9:00a-5:00p ET


Mon - Fri, 9:00a-6:00p ET


P.O. Box 5695
Chattanooga, TN 37406