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Municipal Towing Solutions
Securing and retaining municipal contracts is not easy, and in many cases offering a quality service at a reasonable price is not enough. Working with municipal customers can present special requirements and challenges. TowXchange offers a comprehensive set of products and services to help. With our municipal towing solutions, your company can stand out from the competition, increase your chance of acquiring contracts, and strengthen your business relationships.
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TOPS Link is a web based tool allowing for call entry and search capabilities in your dispatch system. With TOPS Link, you can provide municipalities the capability to enter new calls directly into you dispatch system or the ability to search your inventory lots.
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With TOPS Mobile, your drivers have the ability to update call status times for acknowledged, arrived, hooked, and dropped events right from their mobile phone. Updates made from a drivers mobile phone will automatically, and in real time, update your dispatch system. This real time updating of calls can greatly improve data accuracy that you report to municipality customers.
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Custom Reporting
Detailed reporting is often required with municipal contract work. Through the powerful TOPS reporting system, we can provide customized reports specifically tailored to your needs.
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EDI Services
Through custom built interfaces, we can provide bi-directional data sharing between tower and municipality computer systems. With years of experience, TowXchange provides expert consulting and programming services to help you integrate with your municipality's computer aided dispatch (CAD) system.
Contact our sales staff for more information.
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 TOPS Link saves us more than 20% of our time monthly.
Raj Shah
City of Houston, TX
Dept of Public Works
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